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Passenger services
Check-in, and cashier service, and gate operations
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Lost and Late / Baggage Claim
Tracing undelivered luggage, delivering to passengers, and damaged luggage services.
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Passenger Handling Service
With safety always in mind, we provide attentive and seamless services for our customers
We are fully dedicated to ensuring safe and smooth arrival and departure of every passenger, including unaccompanied minors and travelers arriving in Japan from all around the world.
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Check-in
We assist passengers with check-in, issue boarding passes and collect check-in baggage.
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Boarding gate
We make passenger announcements, respond to inquiries at the counter, announce boarding times and check passengers’ passports and boarding passes.
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Final call
We make final boarding call announcements and look around in the airport for passengers who have not shown at the boarding gate.
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Safe departure
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